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Is equity release safe?

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Checked for accuracy and updated on 27 June 2023

We appreciate that taking out an equity release plan is a big step. After all, our home is our sanctuary, our haven of safety, and, for many, our biggest asset.

That’s why our patient and experienced advisers provide quality advice from the whole of the market, with no pressure. If we don’t think an equity release plan is right for you, we will say so. It’s that simple.

As quality advice is central to Equity Release Supermarket, you can be certain that you won’t be forced into making any decisions that aren’t right for you or your family.

Let’s explore some of these safeguards.

Equity Release is regulated by the Financial Conduct Authority (FCA)

The FCA, the financial services watchdog and regulator in the UK, oversees the equity release market.

In the equity release market, this means that all lenders, brokers and advisers must have the permission (authorisation) of the FCA to lend and/or give financial advice. They must also follow the FCA’s strict codes of conduct. In addition, being regulated by the FCA means that consumers have adequate and appropriate protections in place.

The Equity Release Council

    The Equity Release Council is the industry’s governing body and, as such, it insists that its members follow a strict code of conduct which is designed to protect consumers. These safeguards include:
  • You must receive financial and legal advice.
  • That all products must have a ‘no negative equity guarantee’ – which means that your loved ones will never repay more than the value of your home.
  • That you can stay in your home for life.
  • That all those taking out equity release have at least one face-to-face meeting with an independent solicitor.

So, if you are considering equity release, make sure that your lender or broker is a member of the Equity Release Council; which Equity Release Supermarket has been for many years.

You must receive financial advice

Equity release is an advised financial product, which simply means that you cannot take out a plan without having taken appropriate financial advice from a suitably qualified professional.

Advisers must have taken special qualifications to become equity release advisers and if you are unsure if your adviser is one of them, the Equity Release Council has a member’s directory on its website where you can check.

Rest assured that all the Equity Release Supermarket’s advisers are listed as qualified members of the Equity Release Council.

Your solicitor is involved

As mentioned above, you must see an independent solicitor at least once during the equity release process.

While they cannot give you financial advice, your solicitor will ensure that all your paperwork is in order and aim to ensure that the process runs smoothly and there for your protection.

The flexibility of equity release

Equity release offers safeguards that traditional mortgages don’t. Most plans don’t require repayments and, as such, you cannot get into arrears, default or have your home repossessed for non-payment.

    As the market evolves, many of the latest products offer greater flexibility and choice, such as:
  • Plans with fixed interest rates for life, meaning you'll always know how much you must repay in the future.
  • Fixed early repayment charges, knowing exactly what the penalty may be, if you wish to repay your plan early.
  • Plans allowing you to make ad-hoc voluntary payments which could help to manage the future balance.
  • Compassionate early repayment charge, allowing penalty-free repayment of a plan within three years of a partner dying or moving into long-term care.
  • Downsizing protection features ensure you can repay your equity release scheme penalty free if you move home after 5 years from inception of the plan.

What are the pitfalls of equity release?

While equity release has helped many people to enjoy financial freedom, there are downsides which you should be aware of.

Equity release will reduce your estate to pass onto your loved ones as an inheritance, but this can be minimised in different ways.

With so many plans and options available, it’s vital that you speak to an impartial, expert adviser, who will search the whole of the market to find the plan that meets your individual needs. Get in touch with Equity Release Supermarket today and we can do just that.

Download our factsheet to find out more about the ways that you are protected.



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What our happy customers have to say about our equity release advisers

I received all of my advice with compassion, Haydn is a life saver, literally!
Mrs S - Chichester
Adam is very knowledgeable on the matter we raised, and his explanations were very clear and easy to understand.
Mr & Mrs G - London
Compared to Age Partnership who we spoke to first re equity release, Simon's advice turned out much better. I feel Simon... READ MORE
Mr H - Stafford, West Midlands
From first to last we were very impressed by your service & pleasantly surprised by how quick completion was, considering... READ MORE
Mr S - Hastings, East Sussex
Daniel was really informative and didn’t put any pressure on us to make a decision
Mr & Mrs S - Sheffield, South Yorkshire
My advisor Liam Jenkins was outstanding. Thoroughly professional in all the questions he asked and forthcoming with advice... READ MORE
Mr T - Edinburgh
Sara has recently helped us with an equity release on my mum’s property. Not only was she professional & thorough, but... READ MORE
Mrs K - Brentwood, Essex
It was a pleasure to deal with someone who tells you what will happen, and it actually happened and was so quick and straightforward.... READ MORE
Mrs C - Colchester
David took his time going through the different scenarios that were open to my situation. Very professional and quick.
Ms Y - Haddington, East Lothian
Paul Newsome was extremely helpful & efficient & using Equity Release Supermarket enabled us to get the best deal & the benefit... READ MORE
Mr & Mrs T - Donaghadee, County Down, N Ireland
The process was explained very well - with researched options. Listened to my requirements & offered suitable options. Very... READ MORE
Mrs S - Hordle, Hampshire
I want to say thanks for the excellent service I received, Jo gave me help and advice with a smile.
Mrs F - Camberley, Surrey
Hannah Boxshall was very friendly & approachable & more importantly very thorough & professional. Overall we were very satisfied... READ MORE
Mr & Mrs G - Bexley, Kent
Very friendly, explained everything as we went through, and not in a hurry. I would recommend to friends and family.
Mrs T - Stockport, Cheshire
A huge thank you to Paul and Collete for their hard work, patience, and regular contact during the process of obtaining equity... READ MORE
Mr & Mrs S - Hull
The adviser was very thorough in explaining the process & his recommendation. Derek went through all the options & alternatives... READ MORE
Mr & Mrs K - Enfield, London
Equity Release Supermarket have been the best Company we have ever dealt with. Our adviser has been amazing and everything... READ MORE
Mrs E - Greater Manchester
The financial adviser was proactive throughout the process, even when on holiday.
Mr B - Shrewsbury, Shropshire
This is my 2nd equity release programme & so I was basically familiar with the procedure. UYour adviser Andrew Ross was excellent... READ MORE
Mr R - Plymouth, Devon
‘In these uncertain times, John's support and extensive knowledge have been outstanding. My husband and I have previously... READ MORE
Mr & Mrs J - Cardiff, Wales
Very efficient polite and quick. Kept me informed every step of the way.
Ms R - Bicester, Oxfordshire
Sue appreciated that we had carried out extensive research ourselves so was able to aim our discussions at the appropriate... READ MORE
Mr & Mrs H - Morecambe, Lancashire
Anna was friendly, helpful, patient with our endless questions and made everything easy, including the legal stuff.
Ms C - Devon
Great service with a customer focus - quick responses, comprehensive information and clear action plans carried through with... READ MORE
Mr D - Coulsdon, London