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Keep up to date with the latest equity release news including updates on new products, rate changes and any special offers we can pass on from time to time.

Is equity release safe?

We appreciate that taking out an equity release plan is a big step. After all, our home is our sanctuary, our haven of safety, and, for many, our biggest asset.

That’s why our patient and experienced advisers provide quality advice from the whole of the market, with no pressure. If we don’t think an equity release plan is right for you, we will say so. It’s that simple.

As quality advice is central to Equity Release Supermarket, you can be certain that you won’t be forced into making any decisions that aren’t right for you or your family.

Let’s explore some of these safeguards.

Equity Release is regulated by the Financial Conduct Authority (FCA)

The FCA, the financial services watchdog and regulator in the UK, oversees the equity release market.

In the equity release market, this means that all lenders, brokers and advisers must have the permission (authorisation) of the FCA to lend and/or give financial advice. They must also follow the FCA’s strict codes of conduct. In addition, being regulated by the FCA means that consumers have adequate and appropriate protections in place.

The Equity Release Council

    The Equity Release Council is the industry’s governing body and, as such, it insists that its members follow a strict code of conduct which is designed to protect consumers. These safeguards include:
  • You must receive financial and legal advice.
  • That all products must have a ‘no negative equity guarantee’ – which means that your loved ones will never repay more than the value of your home.
  • That you can stay in your home for life.
  • That all those taking out equity release have at least one face-to-face meeting with an independent solicitor.

So, if you are considering equity release, make sure that your lender or broker is a member of the Equity Release Council; which Equity Release Supermarket has been for many years.

You must receive financial advice

Equity release is an advised financial product, which simply means that you cannot take out a plan without having taken appropriate financial advice from a suitably qualified professional.

Advisers must have taken special qualifications to become equity release advisers and if you are unsure if your adviser is one of them, the Equity Release Council has a member’s directory on its website where you can check.

Rest assured that all the Equity Release Supermarket’s advisers are listed as qualified members of the Equity Release Council.

Your solicitor is involved

As mentioned above, you must see an independent solicitor at least once during the equity release process.

While they cannot give you financial advice, your solicitor will ensure that all your paperwork is in order and aim to ensure that the process runs smoothly and there for your protection.

The flexibility of equity release

Equity release offers safeguards that traditional mortgages don’t. Most plans don’t require repayments and, as such, you cannot get into arrears, default or have your home repossessed for non-payment.

    As the market evolves, many of the latest products offer greater flexibility and choice, such as:
  • Plans with fixed interest rates for life, meaning you'll always know how much you must repay in the future.
  • Fixed early repayment charges, knowing exactly what the penalty may be, if you wish to repay your plan early.
  • Plans allowing you to make ad-hoc voluntary payments which could help to manage the future balance.
  • Compassionate early repayment charge, allowing penalty-free repayment of a plan within three years of a partner dying or moving into long-term care.
  • Downsizing protection features ensure you can repay your equity release scheme penalty free if you move home after 5 years from inception of the plan.

What are the pitfalls of equity release?

While equity release has helped many people to enjoy financial freedom, there are downsides which you should be aware of.

Equity release will reduce your estate to pass onto your loved ones as an inheritance, but this can be minimised in different ways.

With so many plans and options available, it’s vital that you speak to an impartial, expert adviser, who will search the whole of the market to find the plan that meets your individual needs. Get in touch with Equity Release Supermarket today and we can do just that.

Download our factsheet to find out more about the ways that you are protected.



What our happy customers have to say about our advisers

I liked the fact there is a system where the customer can keep track of their application. I got the feeling the smaller... READ MORE
Mr & Mrs M - Sutton Coldfield
Everything went through far more quickly than I anticipated, and with a lot less hassle than I had expected too! Everyone... READ MORE
Mr H - County Durham
We would be very happy to use your company again. Dealing with Brian Cranswick was a pleaseure, he was so helpful all the... READ MORE
Mr & Mrs H - Boston, Lincolnshire
Comfortable with my adviser, found him easy to talk to about my finances. Very pleasant manner. Had another 2 quotes but... READ MORE
Mrs E - Ossett, West Yorkshire
Equity Release Supermarket did a great job for us, no problems, it all went smoothly to completion.
Mr & Mrs L - Poole, Dorset
From start to finish every person involved with our release program were faultless. It was such a pleasure to work with them... READ MORE
Mr & Mrs W - Desborough, Nothamptonshire
Hannah Boxshall was very friendly & approachable & more importantly very thorough & professional. Overall we were very satisfied... READ MORE
Mr & Mrs G - Bexley, Kent
If friends were to ask my advice, I would definately recommend Equity Release Supermarket. No pressure, no hard sell.
Mr P - Weymouth, Dorset
We were very pleased with the service and how quick and how efficient everyone was.
Mr & Mrs K - Sidcup, Bexley
Would recommend to anyone. My adviser Will Massey made everything easy to understand and would recommend him.
Mr F - Bath, Somerset
You could not be beaten on price and the £200 M&S voucher makes it even cheaper. Could not fault the service.
Mr G - Taunton, Somerset
Excellent service throughout - no pressure put on us at any stage.
Mr T - Middleton, Manchester
I cannot praise Simon enough. He was brilliant all the way through the process, answering our questions, keeping us upto... READ MORE
Mr P - Llansantffraid, Powys
Excellent process from start to finish. Everything explained in simple terms & loan completed within the time indicated.... READ MORE
Mrs C - Keith, Moray
After a setback with Age Partnership we certainly will recommend the services of Equity Release Supermarket to anyone who... READ MORE
Mr S - Norwich, Norfolk
Would put anybody in touch with Sue Eastham, a highly professional & lovely lady who really cares about offering the best... READ MORE
Mr & Mrs R - Bollington, Cheshire
Nothing is 100%, but boy this was close! This is a first class professional unit. They explained, outlined & covered all... READ MORE
Mr & Mrs C - Beckenham, Kent
Barry Wilderoder is a star performer! He was thoroughly supporting. A very pleasant, experienced person to meet & deal with.... READ MORE
Mr & Mrs N - Leiston, Suffolk
Couldn't be happier. Fantastic service. Brilliant advice.
Mr R - Yeovil, South Somerset
The service I received was extermely professional. The process was uncomplicated & well informed. I would recommend Equity... READ MORE
Miss W - Lewes, East Sussex
Professional, with excellent customer service. The question and answer process was easy and simple to understand. Not pushy... READ MORE
Mr H - Exeter
Derek Wren provided an excellent professional service. He was courteous & patient at all times & maintained continuous contact.... READ MORE
Mr & Mrs M - Weybridge, Surrey
Once again, may I thank you for all your help in sorting out the Equity Release - it was a very professional service that... READ MORE
Mr T - Croydon, Surrey
Excellent advice and regular follow up throughout the whole process.
Mr W - Barnsley, Yorkshire
The service was dealt with professionally and efficiently despite Covid-19 conditions!
Mrs P - Hove, East Sussex
I want to say thanks for the excellent service I received, Jo gave me help and advice with a smile.
Mrs F - Camberley, Surrey
We would not hesitate to recommend your service, it has been first class. Everything was thoroughly explained by our adviser,... READ MORE
Mr & Mrs B - Briston, Norfolk
From first finding Equity Release Supermarket on Google & Mr Filewood contacting us we have been exteremely happy with the... READ MORE
Mr & Mrs J - Scarborough, North Yorkshire
It has been a positive and hassle-free experience. Mike struck the right balance between professionalism and friendliness.... READ MORE
Mr B - Uckfield, East Sussex
My experience with Equity Release Supermarket has been good. Jennie Gray was efficient, but very professional in a friendly... READ MORE
Mrs S - Northampton
Alice was excellent. She explained everything we needed to know and answered every question we asked.
Mr and Mrs S - Thetford, Norfolk
Excellent from beginning to completion. Andrew explained everything very clearly. Being able to initially do my own research... READ MORE
Mrs M - Exeter, Devon
All the people with have dealt with were professional and explained everything clearly.
Mr & Mrs S - Bedford, Bedfordshire
Ron was brilliant & personable. We were given all information & alternatives & allowed to make our own unpressurised decision.... READ MORE
Mr G - Wigston, Leicestershire
David McGirr was very professional and helpful throughout the process. He always replied to emails and phone calls.
Mr F - Aberdeen, Scotland
I thought this process would be quite complex & a little invasive, but the adviser was very clear & explained things very... READ MORE
Mr W - Stone, Staffordshire
To Stephen A huge thank you for all your help over the past few months. Not knowing that much about equity release you made... READ MORE
J&S Hill - Norwich
Gary, a very honest hard working gentleman who has been with me for 3 very difficult years. With Gary's wonderful support... READ MORE
Ms B - Kent
Exteremely happy with Nigel Hall's advice. He always returns calls if unavailable. Always clear and concise.
Mr R - Stevenage, Hertfordshire
Given the coronovirus lockdown I was amazed & very pleased everything went so quickly & to plan. Thank you all.
Mr & Mrs E - Tonbridge, Kent
So much better agent & service than Key Retirement and Age Partnership who I had also contacted. Adviser immediately understood... READ MORE
Mr M - Telford, Shropshire