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Keep up to date with the latest equity release news including updates on new products, rate changes and any special offers we can pass on from time to time.

Is equity release safe?

We appreciate that taking out an equity release plan is a big step. After all, our home is our sanctuary, our haven of safety, and, for many, our biggest asset.

That’s why our patient and experienced advisers provide quality advice from the whole of the market, with no pressure. If we don’t think an equity release plan is right for you, we will say so. It’s that simple.

As quality advice is central to Equity Release Supermarket, you can be certain that you won’t be forced into making any decisions that aren’t right for you or your family.

Let’s explore some of these safeguards.

Equity Release is regulated by the Financial Conduct Authority (FCA)

The FCA, the financial services watchdog and regulator in the UK, oversees the equity release market.

In the equity release market, this means that all lenders, brokers and advisers must have the permission (authorisation) of the FCA to lend and/or give financial advice. They must also follow the FCA’s strict codes of conduct. In addition, being regulated by the FCA means that consumers have adequate and appropriate protections in place.

The Equity Release Council

    The Equity Release Council is the industry’s governing body and, as such, it insists that its members follow a strict code of conduct which is designed to protect consumers. These safeguards include:
  • You must receive financial and legal advice.
  • That all products must have a ‘no negative equity guarantee’ – which means that your loved ones will never repay more than the value of your home.
  • That you can stay in your home for life.
  • That all those taking out equity release have at least one face-to-face meeting with an independent solicitor.

So, if you are considering equity release, make sure that your lender or broker is a member of the Equity Release Council; which Equity Release Supermarket has been for many years.

You must receive financial advice

Equity release is an advised financial product, which simply means that you cannot take out a plan without having taken appropriate financial advice from a suitably qualified professional.

Advisers must have taken special qualifications to become equity release advisers and if you are unsure if your adviser is one of them, the Equity Release Council has a member’s directory on its website where you can check.

Rest assured that all the Equity Release Supermarket’s advisers are listed as qualified members of the Equity Release Council.

Your solicitor is involved

As mentioned above, you must see an independent solicitor at least once during the equity release process.

While they cannot give you financial advice, your solicitor will ensure that all your paperwork is in order and aim to ensure that the process runs smoothly and there for your protection.

The flexibility of equity release

Equity release offers safeguards that traditional mortgages don’t. Most plans don’t require repayments and, as such, you cannot get into arrears, default or have your home repossessed for non-payment.

    As the market evolves, many of the latest products offer greater flexibility and choice, such as:
  • Plans with fixed interest rates for life, meaning you'll always know how much you must repay in the future.
  • Fixed early repayment charges, knowing exactly what the penalty may be, if you wish to repay your plan early.
  • Plans allowing you to make ad-hoc voluntary payments which could help to manage the future balance.
  • Compassionate early repayment charge, allowing penalty-free repayment of a plan within three years of a partner dying or moving into long-term care.
  • Downsizing protection features ensure you can repay your equity release scheme penalty free if you move home after 5 years from inception of the plan.

What are the pitfalls of equity release?

While equity release has helped many people to enjoy financial freedom, there are downsides which you should be aware of.

Equity release will reduce your estate to pass onto your loved ones as an inheritance, but this can be minimised in different ways.

With so many plans and options available, it’s vital that you speak to an impartial, expert adviser, who will search the whole of the market to find the plan that meets your individual needs. Get in touch with Equity Release Supermarket today and we can do just that.

Download our factsheet to find out more about the ways that you are protected.



What our happy customers have to say about our advisers

I found your representative very professional and helpful. There is that human understanding that is sadly lacking these... READ MORE
Mr A - Orpington, Kent
Stephen, thanks again for looking after dad! Your help and guidance made a complicated decision and transaction so much easier... READ MORE
Mr RJ - Essex
What I liked about Equity Release Supermarket is that they did not continually bombard you with phone calls unlike other... READ MORE
Mrs M - Andover, Hampshire
This was a very positive experience. The help and advice given were excellent.
Mrs D - Dagenham, Essex
I want to say thanks for the excellent service I received, Jo gave me help and advice with a smile.
Mrs F - Camberley, Surrey
Jennie was very helpful & pleasant in explaining & dealing with our application & in advising on our specific needs.
Mr & Mrs M - Llandudno, North Wales
It was a pleasure to deal with someone who tells you what will happen, and it actually happened and was so quick and straightforward.... READ MORE
Mrs C - Colchester
Sue appreciated that we had carried out extensive research ourselves so was able to aim our discussions at the appropriate... READ MORE
Mr & Mrs H - Morecambe, Lancashire
I have spent months this year trying to achieve equity release using a number of brokers. Their attempts were all unsuccessful. It... READ MORE
Mr H - London
Very happy with the level of advice provided by Byron Mason, neither too much, nor too little.
Mr & Mrs K - Milton Keynes, Buckinghamshire
Quick response to initial enquiry & meeting with adviser was arranged without delay. He was polite, friendly & very professional,... READ MORE
Mrs H - Ilkestone, Derbyshire
Once again, may I thank you for all your help in sorting out the Equity Release - it was a very professional service that... READ MORE
Mr T - Croydon, Surrey
Very helpful, efficient & all went smoothly. Rob was very professional & helpful at all stages of the process.
Mr & Mrs P - Southampton, Hampshire
‘In these uncertain times, John's support and extensive knowledge have been outstanding. My husband and I have previously... READ MORE
Mr & Mrs J - Cardiff, Wales
Alice was excellent. She explained everything we needed to know and answered every question we asked.
Mr and Mrs S - Thetford, Norfolk
Equity Release Supermarket did a great job for us, no problems, it all went smoothly to completion.
Mr & Mrs L - Poole, Dorset
Ellis knew my situation and was very sympathetic and understanding. I felt confident that she had my best interests at heart.... READ MORE
Mrs R - Peterborough
Eileen’s understanding of the marketplace is exceptional and patience when dealing with clients is really something that... READ MORE
Mrs W - Vale of Glamorgan
The process was made very easy and went through so quickly. We were very impressed as any worries we had, were quickly covered. ... READ MORE
Mr W - Broxburn, West Lothian
From initial contact & having decided to proceed rather than downsize, things could not have gone smoother. Just over a month... READ MORE
Mr & Mrs W - Bourne, Lincolnshire
Lauren was informative, efficient, knowledgeable and friendly.
Mrs H - Barnsley, South Yorkshire
Paul took all the stress away & was very helpful & patient waiting for Lynn to reach 55. Lots of communication. Thanks Paul... READ MORE
Mr & Mrs K - Lincoln, East Midlands
Very painless procedure. Mike Sargeant was professional & patient. It cannot be easy to explain to the older generation,... READ MORE
Mrs H - Seaford, East Sussex
Lokesh has done a fantastic job sorting out my Equity Release application. He has always been available even in weekends... READ MORE
Mrs B - Lanark, Glasgow
Ron was brilliant & personable. We were given all information & alternatives & allowed to make our own unpressurised decision.... READ MORE
Mr G - Wigston, Leicestershire
This could not have been easier. A pleasure to deal with & not overbearing unlike competitors who bombarded me! This is the... READ MORE
Mr & Mrs L - Hull, Humberside
Andrew was very friendly & professional. He provided a clear explanation of the process. His advice was succinct & considered.... READ MORE
Mr W - Dartmouth, Devon
We found Hazel easy to talk to and she explained every detail regarding us taking out a lifetime mortgage. This was not a... READ MORE
Mr & Mrs B - Warwickshire
The whole process went like clockwork, from initial meeting to completion took 3 weeks. The procedure was explained fully... READ MORE
Mr & Mrs S - Chessington, Gt London
I thought Helen Barnes did a very good job and made everything very clear to understand.
Mrs B - Westgate on Sea, Kent
Cannot fault your overall service and professionalism. Simon was everything you'd want from an adviser; knowledgeable, courteous... READ MORE
Mr H - Ashton-In-Makerfield, Gtr Manchester
Compared to Age Partnership who we spoke to first re equity release, Simon's advice turned out much better. I feel Simon... READ MORE
Mr H - Stafford, West Midlands
My experience with Equity Release Supermarket was always positive from day 1. Glen visited our home due to my husbands disability... READ MORE
Mrs W - Neath, Port Talbot
Service was very quick, well explained, well carried out and Michael Filewood was very very good.
Mr & Mrs S - Bradford, West Yorkshire
Steve Sykes was very professional about giving us advice in a way we understood, patiently and step-by-step.
Mr O - Lound, Suffolk
Equity Release Supermarket made no false promises or extravagant claims. They tailored their advice to my particular circumstances... READ MORE
Mrs W - Southport, Lancs
Would recommend to anyone. My adviser Will Massey made everything easy to understand and would recommend him.
Mr F - Bath, Somerset
I liked the fact there is a system where the customer can keep track of their application. I got the feeling the smaller... READ MORE
Mr & Mrs M - Sutton Coldfield
Barry Wilderoder is a star performer! He was thoroughly supporting. A very pleasant, experienced person to meet & deal with.... READ MORE
Mr & Mrs N - Leiston, Suffolk
Before actually ringing, I was very concerned about how stressful the whole procedure would be. Marc made it clear from... READ MORE
Mrs C - Exmouth, Devon
Sara Whitbread provided an excellent service. She enables us to find the perfect offer & the whole process was handled swiftly,... READ MORE
Mrs A - Hereford, Herefordshire
The whole experience of releasing equity from our home was stress free. We were kept informed at every level. Our adviser... READ MORE
Mr & Mrs J - Weston-Super-Mare, North Somerset
Phil was brilliant and kept us well informed.
Mr P - Kippen, Stirlingshire
After a setback with Age Partnership we certainly will recommend the services of Equity Release Supermarket to anyone who... READ MORE
Mr S - Norwich, Norfolk
Andy was always available to answer my questions throughout the process making everything very easy and straightforward.
Mr M - Hampshire
Everything went through far more quickly than I anticipated, and with a lot less hassle than I had expected too! Everyone... READ MORE
Mr H - County Durham